Mostly, Everything is Negotiable (Part 3)

Incident 3:

A friend and I were trying to sign up a gym membership. We were trying to redeem the coupon of a "one-week" free membership. Since we were going to join the gym anyway, we were trying to get a 5 weeks membership for a 4 weeks price. By checking the computer record, the manager found out that my friend was not a new member (she used to join that gym 3 years ago for a few months), and he started to tell us he couldn't give her that 1 free week pass. I was getting annoyed by it. Come on, it's only 1 insignificant free week pass. Though my friend was not a new member, she could be considered as a return member. From the gym perspective, it's better to see a customer to return now, than not returning at all right?

So I try to convince the manager with the reason I mentioned above with the or else option ---or else we would be considering joining another gym if he doesn't give us the free week pass. I'm sure the manager know that the other gym I mentioned was a strong competitor in the area. So he agreed to give us not only 1 week, but 3 weeks free. We were happy with what we got again.

The point taken from these three incidents were that don't feel embarrassed to ask for a lower price or more features. If I don't like what they offer, I would at least tell them what I want and see if we can achieve a common ground to make both parties happy.